Refund Policy

7-day refund window

You can request a full refund within 7 days of your purchase, no questions asked, by emailing support@h1bcompass.com from the email address you used at checkout.

What we ask in return

• Tell us in one sentence what didn’t work for you. Optional, but it helps us improve the product.
• If you’ve already shared the PDF with anyone else, please ask them to delete their copy.

After the 7-day window

Refunds after day 7 are reviewed case-by-case. Most product issues (PDF won’t generate, dashboard error, content mistake) get a refund regardless of the day count — reach out anyway.

How long it takes

We process refunds within 2 business days. Stripe then takes 5–10 business days to return the funds to your card or bank, depending on your issuer.

Chargebacks and disputes

Please contact us before opening a chargeback with your card issuer. Most disputes are quicker to resolve directly. If a chargeback has already been filed, we’ll work with Stripe to resolve it; the dispute resolution timeline is set by Stripe and the card networks, not by us.

No attorney–client relationship

Refunds are not a substitute for legal advice. If your situation has changed legally and you need to act, please consult an immigration attorney first — the refund can wait. See our Terms.